Privacy Policy - Gardener Willesden

At Gardener Willesden, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you use our services. This information may include:

Personal Identification Information: Name, email address, phone number, and mailing address.
Usage Data: Information on how you access and use our services, such as your IP address, browser type, and operating system.
Marketing and Communications Data: Your preferences in receiving marketing materials and communication from us.

2. How We Use Your Information

We utilize the collected information for various purposes, including:

Providing Services: To deliver our gardening services and respond to your inquiries.
Improving Our Services: To understand how our services are used and to enhance user experience.
Communication: To send newsletters, promotional materials, and other information that may be of interest to you.
Compliance: To comply with legal obligations and enforce our terms and policies.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website or conducting our business.
Legal Requirements: When required by law or in response to valid requests by public authorities.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include secure servers, encryption, and regular security assessments to protect against unauthorized access, alteration, disclosure, or destruction of your data.

5. Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal information we hold about you.
Rectification: You can request correction of any inaccurate or incomplete information.
Erasure: You can request the deletion of your personal information under certain conditions.
Restriction of Processing: You can request that we limit the processing of your personal information.
Data Portability: You can request a copy of your personal information in a structured, commonly used format.
Objection: You can object to the processing of your personal information for specific purposes.

To exercise these rights, please contact us through the designated channels provided in our terms of service.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and tailor our services to better meet your needs. You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information promptly.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We take appropriate measures to ensure that your data is treated securely and in accordance with this Privacy Policy, regardless of where it is processed.

11. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your personal information is no longer needed, we will securely delete it.

12. Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: You have given us explicit consent to process your data for specific purposes.
Contractual Necessity: Processing is necessary to fulfill a contract with you.
Legal Obligations: We are required to process your data to comply with legal obligations.
Legitimate Interests: We have legitimate business interests in processing your data, provided it does not override your rights and freedoms.

13. Data Protection Officer

We have appointed a Data Protection Officer (DPO) to oversee compliance with data protection laws and regulations. The DPO is responsible for implementing data protection policies and addressing any concerns you may have regarding your personal information.

14. How to Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through the appropriate channels as outlined in our terms of service.

Effective Date

This Privacy Policy is effective as of April 27, 2024 and remains in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on our website.

By using our services, you agree to the terms outlined in this Privacy Policy.