Terms and Conditions - Gardener Willesden
Introduction
Welcome to Gardener Willesden. These Terms and Conditions govern your use of our gardening services. By engaging with us, you agree to comply with and be bound by these terms.
Services Offered
We provide a comprehensive range of gardening services, including but not limited to:
- Lawn Mowing and maintenance
- Garden Design and landscaping
- Planting and tree care
- Weed control and soil treatment
- Seasonal clean-ups
Booking and Scheduling
Booking Process
Bookings can be made through our online portal or by phone. Upon booking, you will receive a confirmation email outlining the agreed services and schedule.
Cancellation Policy
We require a minimum of 48 hours notice for cancellations or rescheduling. Cancellations made within 24 hours of the scheduled service may incur a fee.
Payment Terms
Payments for services rendered are due upon completion. We accept various payment methods, including credit cards, debit cards, and bank transfers. Invoices will be issued after the service, and payment is expected within 14 days.
Client Responsibilities
Clients are responsible for ensuring that the garden area is accessible and free from hazards that could impede our work. It is also the client's responsibility to secure any pets and inform us of any specific plant allergies or preferences.
Liability and Warranty
Gardener Willesden strives to provide high-quality services. However, we are not liable for any pre-existing conditions or damages not caused by our negligence. We offer a satisfaction guarantee and will address any issues reported within 7 days of service.
Privacy Policy
We are committed to protecting your privacy. Any personal information collected during the booking and service process will be used solely for providing our services and will not be shared with third parties without your consent.
Changes to Terms and Conditions
We reserve the right to update these Terms and Conditions at any time. Clients will be notified of any significant changes via email or through our website. Continued use of our services constitutes acceptance of the updated terms.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in this region.